Receptionist/Customer Service Rep/Billing - Maryville TN
About the role
Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel; greets customers and guests, and provides basic customer service.
Responsibilities
- Composes and types routine correspondence using word processing programs.
- Prepares spreadsheets and presentations using appropriate software.
- Distributes monthly price changes to Wine division.
- Assists in data entry for monthly programming and pricing.
- Assists in creating pricing within Sales Portal.
- Answers incoming calls and responds appropriately.
- Answers supplier questions and completes their requests.
- Prepares and updates trackers for Wine Sales.
- Updates corporate Sales calendar & Wine/PTO calendar per management’s requests.
- Coordinates and schedules meetings and appointments for Wine division.
- Assists management in completing month-end processes.
- Prepares sales history and pricing information for supplier meetings.
- Prepares for sales staff tastings/GSM’s.
- Prepares expense reports for Wine division.
- Prepares outgoing mail and correspondence, including e-mail and faxes.
- Assists Management and Sales Representatives with new accounts as needed.
- Prepares Wine printing bill backs.
Requirements
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Skills
To perform this job successfully, an individual should have knowledge of VFIN Accounting software; Internet software; Microsoft Excel Spreadsheet software; Microsoft Word-Word Processing software and ERome and Sales Portal Order processing systems.
Benefits
Our company offers competitive wages, potential growth opportunities, and excellent benefits that include, but aren't limited to healthcare, retirement benefits, paid time off, company paid life insurances, and supplemental Aflac and legal plans.
Pay
Pay $18.00 per hour