Clerk/Receptionist

Job Overview

An exciting opportunity has arisen within Urology for an enthusiastic, self-motivated and hard-working experienced Clerk Receptionist to join our admin team.

Main duties of the job

• Timely checking in and out of patients for appointments
• Playing an active role in a high volume call queue
• Administrative preparation of clinics across the service

Working for our organisation

We are a flexible working friendly organisation. Speak to us about how we might be able to accommodate a flexible working arrangement.

Person specification

• Essential criteria: Good literacy and numeracy skills, IT skills in windows based applications, Ability to communicate with members of the public, all staff and health care providers, Experience of reception/clerical experience, Previous customer care experience
• Desirable criteria: Previous reception/clerical experience, Previous customer care experience

Qualifications

• Essential criteria: NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. When completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment.

Documents to download

• B2 Clerk JD (PDF, 256.4KB)
• Clerk/Receptionist B2 PS (PDF, 32.7KB)
• Newcastle Staff Benefits (PDF, 274.4KB)
• Behaviour and Civility Charter (PDF, 93.8KB)