Receptionist - Contingent - Rotating Shift - Warren
Henry Ford Health · Warren, MI · 3 days ago
AdministrativeContract
About the role
Performs receptionist functions for assigned areas. Must work independently and support department operations.
Responsibilities
- Receives, screens, routes and responds to incoming telephone calls.
- Takes accurate messages and ensures timely delivery.
- Greets guests and provides appropriate assistance and information.
- Performs additional clerical duties as assigned.
- Assists with transporting outpatients, calling departments to check in outpatients, and calling departments for appointment check in.
- Covers information desk to maintain exceptional customer experience and helps with campus navigation.
Requirements
- High School diploma equivalency
- 1 year of applicable cumulative job specific experience required
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Skills
- Preferred: 6 Months of Hospital or Physician Office Experience
- Flexibility in work schedule
- Ability to work in a team setting
- Strong communication and problem-solving skills
- Proficient in Microsoft Outlook and Excel
Schedule
Shifts vary between 4:45 AM – 7:00 PM. Every other weekend and rotating holidays required. Covers for team members during call-ins, vacations, or leaves.