Jobs · OTHR · Michigan

Receptionist / Concierge

Freedom Village of Holland Michigan · Holland, MI · 1 mo ago
OTHR$15.5/hrPart-time
We need to output only HTML fragment, using

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Include sections only if posting has real specific content. Remove boilerplate. Need to preserve all substantive info. Let's parse the job description. Content: - "Weekends: Every other, Part-time: Saturday & Sunday: 10am-6pm. This is a great position for a recent empty nester parent, college student or anyone with every other weekend availability" - "General Summary The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction and other appropriate assistance to residents, staff, guests and vendors. Performs a variety of clerical duties as assigned." - "Salary: $15.50 per hour" - "Benefits Employee discountReferral programDaily PayUse of our beautiful gym and indoor poolFriendly atmosphere in a beautiful setting" - "Schedule Weekend availabilityevening availability until 8pm" - "Experience Customer service: 1 year (Preferred)" - "Qualifications High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner. Typing and experience with Microsoft Office software. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely." - "Physical Requirements/Working Conditions Physical effort is minimal. Seventy-five percent (75%) of the work day is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate multi-line phone system, computer, and other business equipment. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, coworkers, families, and public." - "Principle Duties Provide on-going multi-line phone system coverage. Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers. Distribute packages, business mail and magazines. Maintain visitor sign-in logs. Monitor closed circuit security TV cameras and fire alarm board (where applicable). Maintain security for admittance to all entries accessible to public. Prepare maintenance work orders as requested by residents and staff. Prepare correspondence, memo, and other documents. Responsible for data entry of general resident information using computer software system." - "Other Duties Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community. Attends in-service training and education sessions, as assigned. Performs specific work duties and responsibilities as assigned by supervisor." - "Hospitality Focus The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask “Is there anything else I can do for you?” We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details." - "Wellness Focus The Community employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result." - "Job Type: Part-time Work Location: In person #nonclinical" We need to map to sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. - About the role: maybe the General Summary and description of role. - Responsibilities: Principle Duties and Other Duties. - Requirements: maybe Experience (Customer service 1 year preferred) and Physical Requirements/Working Conditions? Also maybe Qualifications? Actually Qualifications is separate. - Qualifications: High School graduate preferred, ability to communicate, typing, MS Office, handle tasks, follow instructions. - Skills: maybe Customer service experience, communication, typing, MS Office, etc. Could also include Hospitality Focus and Wellness Focus as part of culture but maybe not needed. - Benefits: Employee discount, Referral program, Daily Pay, Use of gym and indoor pool, Friendly atmosphere. - Pay: Salary $15.50 per hour. - Schedule: Weekends every other, Part-time Saturday & Sunday 10am-6pm, Weekend availability, evening availability until 8pm. We need to avoid filler like "commensurate with experience". Not present. We need to ensure we don't repeat job title as heading. We need to output only HTML fragment. Let's craft sections. We'll include:

About the role

with paragraph summarizing: The Concierge handles calls, provides assistance, performs clerical duties, works part-time weekends every other Saturday & Sunday 10am-6pm, suitable for recent empty nester parent, college student, etc.

Responsibilities

with
  • list of principle duties and other duties. We need to list each duty as separate
  • . Let's extract: Principle Duties: - Provide on-going multi-line phone system coverage. - Serve as receptionist and greet all guests, residents, vendors, suppliers, and outside service providers. - Distribute packages, business mail and magazines. - Maintain visitor sign-in logs. - Monitor closed circuit security TV cameras and fire alarm board (where applicable). - Maintain security for admittance to all entries accessible to public. - Prepare maintenance work orders as requested by residents and staff. - Prepare correspondence, memo, and other documents. - Responsible for data entry of general resident information using computer software system. Other Duties: - Receives all persons who enter the Community in a courteous manner, informs, guides, directs or otherwise assists residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the Community. - Attends in-service training and education sessions, as assigned. - Performs specific work duties and responsibilities as assigned by supervisor. We could combine.

    Requirements

    maybe includes Experience and Physical Requirements. Experience: Customer service: 1 year (Preferred). Physical Requirements/Working Conditions: Physical effort minimal, 75% sitting/standing/bending, lift up to 20 lbs, manual coordination for phone/computer, continuous mental/visual attention, function despite distractions, communicates orally/writing. We could list as
      .

      Qualifications

      : High School graduate preferred. Ability to communicate efficiently in English using proper grammar in a pleasant manner. Typing and experience with Microsoft Office software. Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely. We could list as
        .

        Skills

        : maybe Customer service experience, communication, typing, MS Office, multitasking, attention to detail, hospitality, wellness promotion. But we need to ensure we only include if posting has real specific content. The posting includes Hospitality Focus and Wellness Focus describing culture; could be considered skills/attributes. Might be okay to include under Skills. But we could also omit Skills if not clearly defined. However we have to prefer few substantive sections over many thin ones. We could combine Skills into Qualifications or Responsibilities. But the instruction says use those headings if content exists. We have content for Skills: Hospitality Focus and Wellness Focus describe expected behaviors; also maybe "Customer service: 1 year (Preferred)" is experience not skill. Could treat as Skills: customer service, communication, typing, MS Office, multitasking, attention to detail, hospitality, wellness promotion. Let's include Skills section with bullet list.

        Benefits

        : Employee discount, Referral program, Daily Pay, Use of our beautiful gym and indoor pool, Friendly atmosphere in a beautiful setting. We need to format as
        • .

          Pay

          : Salary: $15.50 per hour. Could be

          .

          Schedule

          : Weekends: Every other, Part-time: Saturday & Sunday: 10am-6pm. Weekend availability, evening availability until 8pm. Also mention suitable for recent empty nester parent, college student or anyone with every other weekend availability. Could be

          or

            . We need to ensure we don't duplicate info. Let's craft HTML. We'll avoid any extra text. Let's produce:

            About the role

            The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner, providing information, direction and assistance to residents, staff, guests and vendors, and performing a variety of clerical duties as assigned. This part‑time position works every other weekend (Saturday & Sunday, 10 am–6 pm) and is well suited for recent empty‑nester parents, college students, or anyone with every‑other‑weekend availability.

            Responsibilities

            • Provide ongoing multi‑line phone system coverage.
            • Serve as receptionist and greet all guests, residents, vendors, suppliers and outside service providers.
            • Distribute packages, business mail and magazines.
            • Maintain visitor sign‑in logs.
            • Monitor closed‑circuit security TV cameras and fire alarm board (where applicable).
            • Maintain security for admittance to all entries accessible to the public.
            • Prepare maintenance work orders as requested by residents and staff.
            • Prepare correspondence, memos and other documents.
            • Responsible for data entry of general resident information using the computer software system.
            • Receive all persons entering the community courteously, inform, guide, direct or assist residents, visitors, staff or vendors tactfully and congenially to present the best possible image of the community.
            • Attend in‑service training and education sessions as assigned.
            • Perform specific work duties and responsibilities as assigned by the supervisor.

            Requirements

            • Customer service experience: 1 year (preferred).
            • Physical effort minimal; approximately 75% of the workday spent sitting, standing intermittently, and bending.
            • Ability to lift and carry up to 20 pounds.
            • Manual coordination to operate multi‑line phone system, computer and other business equipment.
            • Continuous mental and visual attention to diversified operations.
            • Ability to function efficiently despite distractions and interruptions.
            • Communicate orally and/or in writing with residents, coworkers, families and the public.

            Qualifications

            • High school graduate preferred.
            • Ability to communicate efficiently in English using proper grammar in a pleasant manner.
            • Typing and experience with Microsoft Office software.
            • Capable of handling a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.

            Skills

            • Customer service and interpersonal communication.
            • Professional telephone etiquette and multi‑line phone system operation.
            • Typing and proficiency with Microsoft Office.
            • Attention to detail and ability to follow instructions.
            • Hospitality mindset: greeting warmly by name, anticipating needs, maintaining professionalism and appearance.
            • Wellness focus: promoting emotional, environmental,

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