Receptionist & Client Intake Specialist

About the role

The Receptionist & Client Intake Specialist is the first point of contact for Hailey Petty Law Firm — both in person and on the phone. This role owns the front desk and all standard reception functions, while also serving as the firm's first filter for potential new clients: gathering information, qualifying leads, and setting up qualified prospects for a smooth handoff to the sales team.

Responsibilities

• Gather and qualify potential new clients
• Set up appointments for qualified prospects
• Handle incoming calls and emails
• Manage front-desk operations
• Provide exceptional customer service

Requirements

• Excellent communication skills
• Ability to handle multiple tasks simultaneously
• Basic computer literacy
• Positive attitude and strong interpersonal skills

Qualifications

• High school diploma or equivalent
• Experience in a receptionist or client intake role preferred

Skills

• Customer service orientation
• Time management and organization skills
• Basic knowledge of legal terminology

Benefits

• Hybrid work schedule
• Opportunities for growth within the firm

Pay

$22 - $28 hourly

Schedule

Hybrid schedule available