Receptionist – Casual – Marshfield

Application deadline: 2026-10-19

About the role

Wood County Norwood Health Center is seeking a detail-oriented individual with a clerical background and a passion for community service. This position supports the efficient operation of the switchboard and lobby under the supervision of the Health Information Supervisor.

Schedule

• Weekdays: 4:15 p.m. to 8:15 p.m.
• Weekends: 1:15 p.m. to 5:15 p.m.
• 12 hours per week
• Every other weekend and every other holiday

Pay

$16.93 to $19.17 per hour

Responsibilities

• Operate the switchboard efficiently: direct incoming calls, take accurate messages, and assist staff/patients with calls. Contact maintenance or management for switchboard issues.
• Maintain and transfer the facility vehicle schedule and keys to the Admissions Unit at the end of each shift.
• Monitor the lobby area: greet, screen, and direct visitors, notifying appropriate staff before visitors proceed.
• Observe residents and situations in the lobby, reporting any issues to the relevant person or unit.
• Manage building access: turn lights on/off and lock specified areas at the start and end of shifts.
• Maintain the lobby and reception areas, ensuring they are neat, clean, and orderly at all times.
• Water lobby plants according to schedule.
• Assist with sales and payments for meal tickets and lobby items.
• Perform clerical tasks such as sorting, calculating, collating, stapling, and proofreading.
• Build and maintain cooperative working relationships using effective interpersonal skills.
• Adhere to general policies and procedures to support the efficiency of the lobby and Norwood Health Center.
• Arrive on time and as scheduled, allowing for smooth transition between shifts.
• Report absences to the Health Information Supervisor with sufficient notice to arrange a substitute.
• Attend mandatory training sessions.
• Follow county safety policies and perform all tasks in a safe manner.
• Complete any other assigned duties.

Requirements

• At least 18 years of age.
• High school diploma or equivalent.
• One year of related clerical experience preferred.
• Previous reception and/or telephone experience preferred.
• Maintain a pleasant disposition at all times.
• Proficient in computer data entry.
• Ability to work independently with minimal supervision.
• Flexibility with assignments and ability to concentrate.
• High accuracy in all job responsibilities.
• Strong judgment, especially in client interactions.
• Excellent listening, written, and oral communication skills, including proper English usage, grammar, punctuation, and style.

Skills

• Computer, keyboard, mouse, and monitor operation
• Telephone systems
• Calculator use
• Copy machine and printer operation