Receptionist

About the Role

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day. This part-time, weekend-focused role is perfect for someone who enjoys helping people, staying organized, and working in an energetic, supportive environment.

Availability is required weekdays from 3:00–7:00 p.m. and weekends, as our salons are open seven days a week.

Responsibilities

• Greet guests and provide excellent customer service
• Answer phones and assist with customer inquiries
• Manage online check-in and communicate wait times
• Help maintain a clean and welcoming salon environment
• Support stylists and salon management with daily operations

Requirements

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required, though current students or those exploring a future in the industry are encouraged to apply.

Benefits

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• Team-oriented environment with supportive colleagues
• Opportunity to build positive connections with customers and teammates
• Clear processes and training for front-desk responsibilities
• Experience in a professional salon setting
• Opportunities to grow into other roles within the salon
• Innovative salon technology, including Online Check-In and the Great Clips App
• Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations

About the Company

As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We’re passionate about cutting hair and providing great value for the whole family.

FAQ

• Is this a customer-facing position?
  Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You’ll create a comfortable, friendly, and professional environment by greeting customers, keeping the salon clean, providing accurate wait times, and managing guest flow.
• Will I be expected to stand during my shift?
  Yes. The receptionist role is an active, on-your-feet position. You should be prepared to stand for the majority of your shift.
• Do I need salon experience to apply?
  No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.
• What kind of training is provided?
  Receptionists receive training on salon systems, customer service, and daily operations.
• Are there opportunities to grow from Receptionist into other roles?
  Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.