Receptionist

Position Summary

The Receptionist will assist clients with risk management and insurance needs daily, making an impact on the company's culture and goals.

Essential Tasks

• Greet all visitors entering the office
• Maintain tidiness of the lobby and common areas
• Manage incoming and outgoing mail
• Engage with customers and identify opportunities for engagement
• Identify complex requests and route them to the appropriate service team or carrier
• Maintain updated customer files including policy information, correspondence, and contact details
• Order office supplies as needed
• Assist Account Managers as needed

Core Competencies

• Ability to Analyze and Solve Problems
• Attention to Detail
• Communication Skills
• Timely Task Completion
• Team Collaboration
• Client Focus
• Dependability
• Creative Thinking
• Organizational Skills
• Adaptability

Experience and Education

Systems

• Proficient with Microsoft Excel
• Proficient with Microsoft Word
• Proficient with Microsoft PowerPoint
• Proficient with Microsoft Outlook

Physical Requirements

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation

• Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
• Employee Wellness Program
• Company paid holidays, plus PTO

Notice to Recruiters and Staffing Agencies

To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.