Receptionist | Brooklyn

About the role

Elite Amenity Management is a full-service amenity management company based in New York City. We specialize in providing residential and commercial properties with high-end, personalized amenities and services. Our team of experienced professionals provides a wide range of services, including management, wellness services, design, and much more, creating a great amenity experience for each client.

Responsibilities

• Serve as the initial point of contact for clients, warmly welcoming and guiding them during their visit.
• Perform essential clerical duties that contribute to the office's daily functioning, including the opening and closing procedures of the Health Club, membership management, and handling phone calls throughout shifts.
• Greet clients and visitors courteously, creating a welcoming atmosphere.
• Aid in various operational tasks to support the smooth running of the Health Club.
• Manage and monitor memberships efficiently.
• Ensure the reception area remains tidy, organized, and safe for all visitors.
• Conduct routine checks around the Health Club space to maintain orderliness and compliance.

Requirements

• Associate or Bachelor's degree preferred.
• Adherence to a professional appearance and compliance with the company's uniform policy.
• Strong aptitude for delivering exceptional customer service.
• Proficiency in utilizing various computer software, notably Microsoft Office.
• Excellent written and verbal communication abilities in interactions with both clients and team members.
• Experience in managing or handling client inquiries and concerns.

What We Offer

• $17 an hour
• 401(k) with matching contribution for eligible employees.
• Comprehensive on-the-job training.

Benefits

We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.