Receptionist - Bilingual preferred

About the role

Greet and direct campus visitors, direct incoming calls and take accurate messages, and provide clerical assistance.

Qualifications

• Education/Certification: High school diploma or GED
• Special Knowledge/Skills:
  • Bilingual preferred
  • Ability to use personal computer and software to develop spreadsheets and databases, and do word processing
  • Proficient keyboarding, file maintenance and 10-key skills
  • Ability to meet established deadlines
  • Ability to follow written instructions
  • Ability to operate multi-line phone system
  • Basic math skills
  • Strong organizational, communication and interpersonal skills
• Experience: One to three years secretarial and/or office experience, preferably in public education environment

Responsibilities

• Receive and direct incoming calls, take reliable messages and route to appropriate staff.
• Greet and direct campus visitors.
• Assist parents in checking students in and out of school.
• Receive, sort, and distribute mail, messages, documents and other deliveries.
• Assist with the receipt and distribution of student materials, including homework requests.
• Maintain visitor log and issue visitor passes.
• Collect and enter attendance and PEIMS data into established database and verify accuracy according to established procedures.
• Prepare and print reports, including attendance reports, grades, class or personnel rosters, end-of-semester reports or accounting reports.
• Maintain physical and computerized records, including student cumulative folders, progress and failure reports, class rosters, grade books, and schedule changes if applicable.
• Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases.
• Assist parents, students and faculty with questions regarding student attendance.
• Process and transmit requests for student information and transcripts.
• Call parents to verify student absences as needed.
• Report all attendance problems to designated administrator.
• Assist with the enrollment, withdrawals and transfer of students and process applicable records.
• Assist campus administration with the preparation of reports and student data information.
• Maintain confidentiality.
• Be punctual in all areas.
• Maintain a positive attitude.
• Be a positive role model for all students.
• Participate in staff development, faculty meetings, and special events as needed.
• Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc.
• Maintain computerized files using personal computer, including reports, employee roster and mailing lists.
• Provide clerical assistance as needed.
• All other duties as assigned by the supervisor.

Equipment Used

• Personal computer or online computer terminal, printer, copier, fax machine and calculator

Working Conditions

• Repetitive hand motions, prolonged use of computer, frequent interruptions, multitasking, confidentiality, work in stressful conditions and occasionally lift 30-35 pounds.