Receptionist - Baxter Veterinary Clinic

About the role

Baxter Veterinary Clinic is a 10-year-old AAHA accredited facility in Fort Mill, SC, known for its high-quality care and community trust. We are seeking a receptionist to join our team.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude
• Maintain accurate medical records and handle financial transactions
• Coordinate care and educate clients on preventative care and other hospital services
• Provide a calming presence for clients and demonstrate empathy and respect

Requirements

• A passion for providing excellent customer service and a genuine love for animals
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
• A collaborative, team-first mindset and the ability to work both independently and with direction
• Experience with veterinary software is preferred
• A flexible schedule, including some weekends and holidays

Qualifications

• High school diploma or equivalent
• Experience in a veterinary setting preferred
• Ability to work independently and as part of a team

Skills

• Excellent communication skills
• Organizational skills
• Customer service orientation
• Ability to work in a fast-paced environment

Benefits

• Comprehensive benefits package including medical, dental, vision insurance, and an Employee Assistance Program (EAP)
• 401k retirement options
• Additional financial protection benefits like Life Insurance and Disability coverage
• Opportunities for professional development

Pay

Competitive compensation based on experience and role.

Schedule

Flexible schedule, including some weekends and holidays.