Receptionist

Duties and Responsibilities

• Greet and assist visitors, clients, and vendors in a courteous and professional manner
• Manage incoming calls, screen and direct them promptly to the appropriate personnel or department
• Provide switchboard coverage and maintain accurate call logs
• Schedule appointments and meetings related to freight pickups, deliveries, and internal operations
• Receive and distribute incoming mail and packages, ensuring timely delivery to relevant staff
• Scan, file, and process freight documentation
• Assist with Customer Service Representatives during their absence
• Maintain a clean and organized reception area and ensure office supplies are stocked
• Perform other related administrative tasks and support team projects as needed

Skills and Qualifications

• High school diploma or equivalent required
• Proven experience in receptionist or front desk roles, preferably in transportation or logistics
• Proficient in Microsoft Office Suite (Outlook, Word, Excel)
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Professional and friendly demeanor with strong interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Detail-oriented with a focus on accuracy and efficiency

Pay

Competitive pay is offered.

Benefits

Benefits include:

• Benefits package
• Paid time off
• Paid holidays
• A fun, family-oriented culture

Western Express Campus

The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on-site gyms, guided fitness classes, and a cafeteria.

Company Culture

We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive.

Equal Employment Opportunity

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law.