Receptionist

Position Summary

Greet, assist, and provide direction and information to clients, visitors, and other guests of the organization.

Essential Functions

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Performs other duties.

Additional Job-Related Duties

• Comply with federal and state law, regulations, and all Company rules.
• Participate in online and in-person training and other educational opportunities to develop knowledge, skills, and abilities.
• Any other job-related activities requested by immediate supervisor.

Education/Experience Requirements

• A high school diploma or equivalent required.
• Excellent verbal and written communication skills.

Physical Requirements

• This position requires long hours sitting and using office equipment, including telephones and computers and may also require some light lifting of files and materials and carrying checks, mail, and other documentation to different departments from time to time.
• The position may also involve some repetitive motions of the hands, wrists, and elbows.

Working Conditions

• This position is normally performed in an office work environment, which does not subject the employee to the elements.
• The noise level in the work environment is usually moderately quiet.
• This position may require a flexible schedule and periodic overtime.