RECEPTIONIST

Part-time position representing the residence in a professional, pleasant, courteous, and accommodating manner to the community and general public.

Responsibilities

• Perform all duties and responsibilities with a positive attitude.
• Handle incoming telephone calls in a professional and courte manner and direct them accordingly.
• Greet guests and visitors in a professional and courteous manner and direct them accordingly.
• File correspondence.
• Sort mail.
• Ensure menus are properly posted.
• Ensure bulletin boards do not contain outdated materials.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting the appropriate party (e.g., 911, fire department, police).
• Attend required in-service training sessions and orientations.
• Respond to residents' needs.

Equipment

• Telephone / Reception switchboard
• Copier
• Computer

Requirements

Knowledge, Skills, and Abilities

• Knowledge of basic telephone reception systems and techniques.
• Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner.
• Ability to provide clerical support and represent the residence professionally.
• Ability to respond calmly to emergency situations.
• Ability to communicate in English both orally and in writing.
• May require some lifting, bending, stretching, and stooping.

Education

A high school diploma or GED is preferred.

Experience

Requires six months to one year of prior reception experience in an office environment. Typing or word processing experience is preferred.

Pay

$15.92 per hour.