Receptionist
Villa Healthcare · Westland, MI · 1 mo ago
On-siteAdministrativeFull-time
About the role
The Receptionist assists the Administrator and other key personnel in managing incoming calls and schedules. This role greets employees, residents, and guests in a timely manner with great professionalism while maintaining security.
Responsibilities
- Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility
- Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately
- Oversees all mail in facility, including sorting and distributing mail
- Efficiently contacts appropriate staff members with referrals - Plays key role with ensuring all referral related calls get to the right party in the proper amount of time
- Performs basic bookkeeping, filing, and clerical duties
- Sends emails and faxes
- May input admission or patient information into the computer system as required
- All other duties, as assigned
Qualifications
- Working knowledge of Microsoft Office Suite
- Ability to organize, multitask, prioritize and work under pressure
Education and experience
- High School diploma or equivalent
- One or more years of prior work experience handling receptionist responsibilities is preferred
Physical requirements
- Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required
Benefits
- Daily Pay & Competitive Compensation
- 401(k) with company match
- Blue Cross Blue Shield Medical insurance
- Dental, Vision, and Disability insurance
- Innovative Training Programs
- Access to Villa Perks, an Employee Discount Program
- Up to $300/month incentive for food, gas, childcare, and medical bills
- Opportunity for Growth and Advancement
- Paid Time Off