Receptionist

The Receptionist position at V&T Family Law is a high-responsibility, high-trust role that involves heavy phone work. This is a career position where you make a difference every day.

About the role

We are a Family Law firm that values compassion, professionalism, and high standards. The Receptionist is the "face" of our brand, setting the emotional tone for clients' experiences. The ideal candidate is polished, impeccably groomed, and brings a welcoming, high-energy presence to our corporate office.

Responsibilities

• Maintain a flawless, welcoming, and tidy reception area
• Greet clients with a warm, professional, and engaging demeanor
• Manage visitor check-ins, providing a high-end, hospitable experience
• Handle front-facing interactions with high-level clients and stakeholders
• Treat callers or visitors with empathy and help put them at ease
• Communicate relevant information to the appropriate parties
• Make appointments for employees and ensure the calendar is current and correct
• Complete other administrative duties such as data entry, paperwork, photocopying, etc.
• Affirm incoming and outgoing mail is managed appropriately and handle deliveries

Qualifications

• Outstanding personal presentation and grooming as the first in-person contact with clients or potential clients
• Exceptional communication skills with a charismatic personality
• Professional demeanor under pressure
• Energetic, happy, and willing to learn and adapt to new systems and procedures
• Experience answering telephone calls and troubleshooting stressful situations
• Able to lift and carry up to 25 pounds
• High school graduate or equivalent; college degree preferred
• One year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
• Experience in high-end hospitality, sales, or corporate reception strongly preferred
• Excellent interpersonal skills to build instant rapport, organizational skills, customer service skills
• Previous experience with word processing programs and basic computer skills

Benefits

• 401(k) and 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Short Term & Long Term Disability
• Training & Development
• Free Food & Snacks