RECEPTIONIST -
UNM Hospital · Albuquerque, NM · 4 days ago
AdministrativeFull-time
***Position would be Monday-Friday 7am-3:30pm*** Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Volunteers FTE: 1.00 Full Time Shift: Days Position Summary Greet and receive visitors and callers. Ascertain needs, assist with processes, and appropriately direct visitors and callers. Perform additional clerical duties as assigned. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed Responsibilities INTAKE - Greet and receive employees, applicants and other visitors and direct/redirect them appropriately TELEPHONE - Answer multiple lines telephone and direct callers courteously and appropriately TELEPHONE - Take accurate telephone messages that include caller, date, time, nature of call and who the call is for INQUIRIES - Answer routine questions regarding department operations and procedures REQUESTS - Respond to telephone/written requests FORMS - Distribute forms, packets and information to employees and visitors and ensures forms are accurate and appropriate SCHEDULING - Schedule appointments and/or meetings for department personnel as assigned TYPING - Type memos and correspondence as directed by department managers DATA ENTRY - Perform data entry functions SUPPLIES - Inventory departmental forms, supplies and equipment regularly and order and restock as necessary PACKETS - Assemble information packets as assigned LOGS - Maintain computer logs and files of incoming paperwork REPORTS - Prepare special reports for management REPORTS - Create spreadsheets to display statistical data and information for reports AUDIT - Develop, oversee and conduct various routine and special audits, research and correct data to maintain integrity of programs Qualifications Related Education and Experience may be substituted for one another on a year for year basis. Education Essential: High School or GED Equivalent Experience Essential: 1/2 year (6 months) directly related experience Nonessential Bilingual English/Spanish Credentials Essential: Not Applicable/Not Required Physical Conditions Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Essential Working conditions: No or min hazard, physical risk, office environment Sign-On Bonus Available Relocation Assistance Available