Receptionist

About the role

The Receptionist serves as the primary point of contact for visitors, staff, callers, and general inquiries. This role involves managing communications, coordinating scheduling needs, maintaining office supplies, and overseeing shipping and receiving processes.

Responsibilities

• Serve as the primary point of contact for visitors, staff, callers, and general inquiries.
• Manage incoming and outgoing communications and correspondence, including phone calls, emails, mail distribution, shipping, and receiving.
• Cook up meeting and onsite logistics, including room setup, catering arrangements, A/V preparation, and scheduling support.
• Organize and maintain electronic and physical filing systems, and assist with updates to internal platforms such as Nasuni and SharePoint.
• Maintain office supply inventory, process procurement requests, and escalate vendor or contract concerns as needed.
• Monitor and uphold the cleanliness, organization, and overall readiness of office and common areas.
• Arrange travel and accommodations for visiting guests and collaborators.
• Provide support larger onsite events and activities as required.
• Serve as the onsite liaison with building and property management and administer the office security system and access credentials.
• Perform other duties as directed.

Requirements

• Higher Secondary Education (High School Diploma) or equivalent.
• Minimum of 1 year of experience in a receptionist, front-desk, or customer support role.
• Proficiency with Microsoft Office Suite; experience in SharePoint is a plus.

Qualifications

• Ability to effectively manage multiple tasks and prioritize workload.
• Strong verbal and written communication skills.
• Meticulous attention to detail and accuracy in all tasks.
• Excellent time management skills and ability to meet deadlines.
• Dedication to providing excellent customer service to stakeholders and colleagues.
• Flexibility to adapt to changing priorities and work environments.
• Ability to identify and solve problems efficiently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Discretion and ability to handle sensitive information with confidentiality.
• Collaborative attitude and ability to work effectively in a team environment.

Benefits

Salary range: $38,000.00 - $52,250.00
Pay type: Hourly