Receptionist

About the role

Trios Health Hospital, part of Lifepoint Health, is committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier.

Reports to Office Manager/Supervisor or Dept Director; FLSA status: Non-exempt.

Responsibilities

• Prepare statistical reports and perform clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greet visitors and communicate with patients, providers, and other offices, departments, or facilities.
• Place, answer, and direct phone calls and distribute messages.
• Organize, coordinate, and schedule meetings and appointments.
• Keep office area neat and tidy and monitor and order office supplies.
• Handle information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinate workflow and comply records of office activities.
• Control basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.
• Attend and participate in staff meetings, in-service, projects and committees as assigned.
• Adhere to and support policies and procedures of the STRHS.
• Work scheduled shifts including overtime, when necessary.
• Accept all call schedule as directed.
• Maintain a neat and professional appearance in compliance to the existing dress code.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent (Preferred); Associates Degree (Preferred)
• Medical Terminology highly preferred
• Insurance Knowledge highly preferred
• Critical thinking skills, decisive judgment, and ability to work with minimal supervision
• Ability to work in a stressful environment and take appropriate action

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities

Pay

$17-$21 per hour

Schedule

Full-time