Receptionist

Trinity Terrace is a premier not-for-profit Life Plan Community located in the heart of Fort Worth, Texas. Our residents enjoy a vibrant lifestyle with exceptional amenities and a full continuum of care.

About the role

We are seeking a Part-Time Receptionist to provide on-call front desk coverage while creating a welcoming and professional experience for residents, guests, visitors, and team members.

Responsibilities

• Greet residents, guests, vendors, and visitors while providing outstanding customer service and creating a positive first impression.
• Answer and direct incoming phone calls, provide information, and route inquiries to the appropriate department or resident.
• Assist residents, employees, and visitors with questions, directions, and general support needs.
• Receive and distribute mail and packages while maintaining accurate records and front desk organization.
• Help maintain a safe and secure environment by monitoring visitor access and following established procedures.

Requirements

• Previous experience in reception, customer service, clerical work, or a related field preferred.
• Strong communication skills and professional phone etiquette.
• Excellent customer service skills with a friendly and welcoming demeanor.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Basic computer skills and experience using office equipment.

Schedule

On-Call | Hours vary between 7:00 am – 8:00 pm

Pay

$17.00 - $19.00 / hr (DOE)

Benefits

• Paid Time Off (PTO): Use it as you earn it.
• 401(k) with 4% Employer Match.
• Profit Sharing Plan.
• Free meals during your shift.
• Scholarships funded by residents to support education and professional growth.
• PayActiv: Flexible access to earned wages.
• Employee and Resident Appreciation programs.