Receptionist

About the role

Therapeutic Associates Richland Physical Therapy is seeking a full time Receptionist to join our team. This role provides general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

How You Will Make An Impact

• Responsible for greeting visitors and directing them to appropriate staff
• Answers the phone and appropriately routes calls
• Schedules and confirms new and returning patient appointment(s)
• Minimizes cancellations and empty appointment slots
• Collects co-payments at time of service and collects patient insurance and privacy forms
• Compiles and records medical charts, reports and correspondence
• Educates patients about their insurance and how physical therapy treatment plans work
• Assists with physical therapy aide duties, when applicable
• Additional responsibilities as assigned by your leadership

What You Will Need To Bring To The Table

• Must be at least 18 years of age
• High school diploma or equivalent
• Basic proficiency with MS Office products including Word, Excel and Outlook
• Interest in Exercise Science, Sports Performance and Fitness preferred - students who are pursuing a physical therapy or pre-physical therapy degree program are strongly preferred

Benefits

• Medical with Vision & Prescription and Dental Insurance
• Interactive Wellness Program with rewards for balanced, healthy living and mental health Employee Assistance Plan
• Life & AD&D
• Long Term Disability
• Accrue up to 15 days of PTO (sick and vacation time) - increases with tenure
• 6 paid holidays, 1 charitable giving day, and up to 2 personal holidays
• 401(k)
• Continuing Education Stipend ($500 annually)
• Continuing Education PTO (up to 1 day annually)
• MedBridge Learning Subscription
• Tuition Advancement program pre and post professional (application process)
• Employee Service Scholarship (application process)
• Community and philanthropic support through individual grants and paid time off

Why Join Our Team

• Professional and Clinical Development — Ongoing mentorship and continuing education opportunities.
• Collaboration and Care Team Model — Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focused attention on each patient's journey toward positive health and wellness.
• Innovation — We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
• Committed to Diversity and Inclusion — We believe that diversity makes our clinic stronger. We are committed to creating an inclusive environment where everyone feels welcome and respected.
• Community Oriented — Giving back to the community is a part of who we are. We give back to our community through free community education events, local sporting events, local school organizations, youth organizations, Veterans organizations, and community improvement projects.

Who We Are

Legacy - Therapeutic Associates is the pioneer of outpatient physical therapy. Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion. We continue to be an important part of leading and advocating for the advancement of our profession.

Independence within Partnership - Therapeutic Associates is made up of a partnership of unique clinics, each locally directed by physical therapists who are dedicated to their patients, their communities and to our profession. Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients and community.

Being a part of the Therapeutic Associates Physical Therapy family is an opportunity to make a positive impact in our communities while continuing to learn and grow within a challenging and gratifying profession.