Receptionist

About the role

Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a highly energetic and enthusiastic Full Time Receptionist for our Cancer Center in Fairfax, Virginia. The ideal candidate is organized, self‑motivated, responsible, a multi‑tasker with great customer service skills and attention to detail. Join us at Virginia Cancer Specialists, where meeting and exceeding the needs of our patients is our primary goal!

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtains all appropriate forms as required.
• Obtains demographic and insurance information.
• Obtains copy of patient's insurance cards and current driver's license for file.
• Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system.
• Prepares and organizes new patient charts.
• Notifies nursing staff of patient arrivals, placing charts in appointment order.
• Assists in preparing charts for next day appointments and prints schedules as needed.
• Answers multiple phone lines.
• Collects co‑pays, deductible and other out‑of‑pocket amounts at time of visit; issues receipts if necessary.
• Posts daily charges.
• Distributes condolence cards to patients’ families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no‑shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• Performs other duties as assigned.

Qualifications

Minimum qualifications: high school diploma or equivalent required. Position is entry level and requires 1‑3 years experience, preferably in a medical setting.

Physical demands: may require sitting for long periods; also stooping, bending and stretching for files and supplies; occasionally lifting files or paper weighing up to 30 pounds; requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment; vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts; necessary to view and type on computer screens for prolonged periods.

Work environment: performed in an office environment; involves contact with patients and public.

Benefits

• Medical
• Dental
• Vision
• Paid Holidays
• 401(k)