Receptionist

Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care, has an exciting opportunity for a Receptionist in Colorado Springs at their St. Peregrine location. The role involves caring for cancer patients and contributing to the team's mission of providing the best care possible.

Responsibilities

• Greet patients and visitors in a prompt, courteous, and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information.
• Obtain copies of patient’s insurance cards and current driver's license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and prints schedules as needed.
• Collect co-pays, deductibles, and other out-of-pocket amounts at time of visit. Issues receipts if necessary.
• Distribute condolence cards to patients' families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no-shows and forward for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover for other front office functions as requested.

Qualifications

• High school diploma or equivalent required.
• Minimum one year office experience, preferably in a medical setting.
• Must have excellent communication skills, both written and verbal.
• Proficiency with computer systems a requirement. Microsoft (Outlook, Word, and Excel) a plus.
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires manual and finger dexterity, and eye-hand coordination for computer work. Occasionally lifting files or paper weighing up to 30 pounds. Requires corrected vision and hearing to normal range for telephone contacts.

Pay

The salary range for this position is $18.00-$20.00 per hour, pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee-paid critical illness and accident insurance.