Receptionist
Location: THE PIG-in the Cotswolds, Barnsley, GL7 5EE
About the role
The front desk at THE PIG is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible. As Receptionist you will be a first point of contact for our hotel guests. We are looking for someone who loves to make guests smile every day and has high standards of service and great attention to detail.
Communication is key, as you will be required to answer incoming calls, respond to emails, and maintain constant channels of communication with all departments in the hotel.
Experience within a similar role and knowledge of Opera Fidelio is beneficial but not essential as full training will be provided.
Responsibilities
- Serve as the first point of contact for hotel guests
- Answer incoming calls and respond to emails
- Maintain communication with all hotel departments
Pay
£12.71 per hour (OTE £13.81 per hour, including tronc).
Schedule
35 hours per week
Benefits
- Free B&B for staff stays
- 35% discount on food, beverages, and treatments
- Meals on duty
- Annual holiday increase (up to 33 days)
- Take-home goods at cost price
- Free access for you and your family to an on-demand GP, physiotherapy, and counselling services through Help@Hand
- Range of learning and development courses
- Anniversary vouchers – dinner with wine for 2
To view the full range of perks, visit the ‘What we can do for you’ section on our careers webpage.