Receptionist

About the role

Join the Arbors/Ivy Team. We are family-oriented and committed to family-centered aging through generations. We lead with integrity, care, compassion, and teamwork. We believe in collective ownership — standing together and doing whatever it takes to deliver excellence for our residents and their families.

Responsibilities

• Serve as a welcoming, informed, and professional presence in the lobby
• Greet residents, families, and guests with genuine warmth and respect
• Answer and direct incoming calls accurately and efficiently
• Maintain and update resident directories and office documentation
• Support resident activities and events in lobby areas
• Handle emergency situations calmly and appropriately
• Support the team with a “whatever it takes” attitude

Requirements

• Previous receptionist experience required
• Experience with or sensitivity to elders and/or disabled individuals
• Must be at least 16 years old
• Must genuinely enjoy interacting with seniors, families, and the public
• Strong attention to detail and ability to multitask
• Professional communication skills with warm, confident presence

Benefits

• PTO
• Health Insurance
• Dental Insurance
• Life Insurance
• Short & Long-Term Disability Insurance
• Health Care FSA
• Dependent Care FSA
• Paid Holidays / Floating Holiday
• Pet Health Insurance Programs
• Employee Assistance Plans
• Retailer Account Assistance
• Employee Appreciation Programs