Receptionist

About the role

The Administrative Coordinator I, under general supervision, provides front-facing administrative support for the Texas A&M University Space Institute in Houston. This position serves as the initial point of contact for visitors, tenants, and stakeholders and ensures a professional and welcoming environment. The Administrative Coordinator supports the Assistant Director and Institute staff by coordinating administrative activities, managing communications, and assisting with operational functions. This role plays a key part in maintaining cohesion across Institute operations. The Texas A&M University Space Institute will advance commercial, government, military, and academic research and development partnerships in support of national and international space endeavors. With a $200 million investment from the State of Texas, a 400,000 square foot facility is under construction at NASA-Johnson Space Center's Exploration Park. This unique facility, featuring the world's largest indoor climate-controlled landscapes to emulate surface operations on the moon and Mars, is expected to open in the fall of 2026 and will support space system research, testing, training, and workforce development initiatives. Work Location: Houston, TX.

Responsibilities

• Manages incoming calls, emails, and inquiries, providing accurate information or routing requests to appropriate staff
• Maintains front office operations, ensuring a professional, organized, and welcoming environment
• Coordinates receipt and distribution of mail, packages, and deliveries
• Maintains administrative records, documents, and reference materials
• Coordinates inventory and ordering of office supplies and materials
• Assists with documenting and maintaining office procedures to support efficient operations
• Provides administrative support to the Assistant Director and Institute staff by coordinating meetings, managing communications, and assisting with day-to-day operational activities across functional areas
• Supports onboarding logistics for staff, partners, and visitors as needed
• Serves as a central point for internal coordination, helping ensure staff needs are addressed efficiently
• Serves as the first point of contact and front-facing representative of the Institute, ensuring a professional and positive experience for tenants, staff, and visitors
• Provides customer service support to tenants and external stakeholders, including responding to inquiries and assisting with facility access
• Coordinates visitor check-in processes, including access and basic orientation as needed
• Supports scheduling-related coordination by assisting the Lead Scheduler and team with meeting setup and logistics
• Assists with development and distribution of Institute communications, including tenant notifications, operational updates, and administrative announcements
• Helps ensure consistency and cohesion across the Texas A&M operational presence within the Institute
• Performs additional administrative and operational duties as required to support Institute activities

Requirements

Bachelor’s degree or equivalent combination of education and experience; three (3) years of related experience; position is security sensitive and requires United States Citizenship only.

Skills

• Strong interpersonal and customer service skills with a professional and welcoming demeanor
• Ability to multitask and manage competing priorities in a fast-paced environment
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to work collaboratively across diverse teams and stakeholder groups
• Attention to detail and ability to exercise sound judgment

Benefits

Texas A&M Engineering provides an outstanding benefits package including but not limited to: Competitive medical insurance benefits through Blue Cross and Blue Shield of Texas and Prescription coverage by Express Scripts. Options for Vision, Dental, Life, and Long-Term Disability insurance. A defined benefit retirement plan with the Teacher Retirement System of Texas (TRS) with 8.25% employer