Receptionist

Swish Dental is a privately owned and operated dental practice with the patient in mind. We empower patients and employees to be their best through our core values, creating an environment that is inclusive, fun, and welcoming for everyone.

Benefits

• Competitive salary
• Bonus programs
• No weekends
• Medical, vision, & dental benefits
• Short-term disability
• Paid holidays and time off
• And more!

Responsibilities

• Maintain a clean, welcoming studio environment
• Interact with individuals in the reception area
• Assist patients with the completion of electronic intake forms
• Collect payments
• Notify the clinical team of patient’s arrival
• Escort patients to/from the front desk and introduce them to all applicable team members
• Contact insurance companies to verify and gather pertinent policy information
• Communicate with patients clearly and efficiently
• Set up accounts and create charts for new patients
• Maintain a “team first” and “patient first” attitude
• Assist patients in scheduling appointments
• Other duties as assigned

Requirements

• High school diploma or equivalent required
• Associate degree or higher preferred
• 1+ years of customer service experience preferred
• CPR and/or BLS certification preferred
• Fluent in English; verbal and written
• Reliable transportation to ensure punctual attendance
• Detail oriented
• Strong interpersonal skills
• Excellent telephone etiquette
• Willingness to cover shifts at locations not typically assigned

Physical Demands and Work Environment

• May be required to sit or stand for long periods
• May be required to work more than 40 hours per week
• Clinical studio environment which can be noisy and distracting
• May be exposed to infectious diseases and/or blood borne pathogens
• May be required to handle sharp objects
• May be exposed to harmful chemicals and/or gasses
• May be required to communicate with others to exchange information
• May require repetitive motions that include the wrists, hands and/or fingers
• May require the operation of machinery and/or power tools
• May require the assessment of the accuracy, neatness, and thoroughness of the work assigned
• May require moving self in different positions to accomplish tasks in various environments, including tight and confined spaces
• May require medium work that includes moving objects up to 50 pounds