Receptionist

Main Duties And Responsibilities

• Maintain a clean, welcoming studio environment
• Interact with individuals in the reception area
• Absorb and assist patients with the completion of electronic intake forms
• Collect payments
• Notify the clinical team of patient’s arrival
• Escort patients to/from the front desk and introduce them to all applicable team members
• Contact insurance companies to verify and gather pertinent policy information
• Communicate with patients clearly and efficiently
• Set up accounts and create charts for new patients
• Maintain a “team first” and “patient first” attitude
• Absorb and assist with the assistance of patients in scheduling appointments
• Perform other duties as assigned

Skills And Abilities

• Fluent in English; verbal and written
• Reliable transportation to ensure punctual attendance
• Detail Oriented
• Interpersonal skills
• Excellent telephone etiquette
• Willingness to cover shifts at locations not typically assigned

Education And Experience

• High school diploma or equivalent required
• Associate degree or higher preferred
• 1+ years of customer service experience preferred
• CPR and/or BLS certification preferred

Physical Demands and Work Environment

• This position may be required to sit or stand for long periods
• This position may be required to work more than 40 hours per week
• This position is in a clinical studio environment which can be noisy and distracting
• This position may be exposed to infectious diseases and/or blood borne pathogens
• This position may be required to work with sharp objects
• This position may be exposed to harmful chemicals and/or gasses
• This position may be required to communicate with others to exchange information
• This position may require repetitive motions that include the wrists, hands and/or fingers
• This position may require the operation of machinery and/or power tools
• This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
• This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• This position may require medium work that includes moving objects up to 50 pounds

Pay

Competitive salary

Schedule

No weekends

Benefits

• Bonus programs
• Noon-time disability
• Paid holidays and time off

Qualifications

High school diploma or equivalent required

Associate degree or higher preferred

1+ years of customer service experience preferred

CPR and/or BLS certification preferred

Company Information

Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone. The Swish Dental team is looking for a highly motivated Patient Concierge (Receptionist)

Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.