Receptionist

Why Join Us? SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state. Job Description In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism. Your Key Responsibilities Maintenance of patient's chart:Patient demographicsBilling informationCopy photo I.D. and insurance cardObtain necessary consent form signatures, including HIPAA policyVerification of Insurance Benefits:Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounterEligibility and financial responsibility information must be communicated clearly to patientsBenefit information is documented in the patient recordAssist with Patient Collections:Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances dueAssist with patient questions regarding billing and insurance paymentsSchedule patient appointments:New and follow up appointments within the practiceConsultation appointment referralsAssist with incoming phone calls:Manage incoming calls and transfer appropriatelyTake complete and accurate messages and ensure message delivery in a timely manner Minimum Qualifications Ability to maintain a cheerful, positive and respectful attitudeExcellent organizational and interpersonal skillsGood telephone, computer, and typing skillsHigh School graduate or equivalent1+ year experience as medical receptionist preferred, but not required