Receptionist

Position Overview

Reporting to the Assistant/General Manager, the Receptionist serves as a first point of contact for customers in the retail space and on the phone. They understand that because they are the first faces to greet customers, they must be exceptional at creating intentional customer experiences by being enthusiastic, personable, and welcoming upon every customer's interaction with the store.

Requirements

• Work as a team player and contribute to a positive working environment
• Exceed expectations by working to meet the Company's mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
• Promote an environment and culture that is focused on positive and healthy interactions that align with the Company's core values
• Welcome patients, customers, and visitors with a warm and friendly first impression
• Efficiently manage patient check-in procedures, verifying necessary documentation and identification, ensuring compliance with relevant regulations
• Provide basic information about available products, services, and procedures, assisting patients in understanding the offerings/benefits
• Create intentional experiences for customers by building authentic relationships; exceed the customers' expectations by delivering exceptional service
• Adhere to all company training and operational standards and procedures
• Adhere to all relevant laws and regulations governing the dispensary's operations
• Be knowledgeable around company communication, rollouts, directives, and procedures
• Abside by all company policies and programs

Qualifications

• Minimum 21 years of age
• High school diploma
• Hiring preference will be given to those candidates with open availability

Physical Demands

• Prolonged periods of standing, sitting at a desk, and working on a computer
• Be able to stand for prolonged periods of time, bend, kneel, squat, and twist

Benefits

• Partnered with United Food and Commercial Workers International Union (UFCW United Food and Commercial Workers)
• Retirement plan (IAP) with Employer contributions
• Medical Insurance for part time and full-time employment
• Paid training to learn about the history of cannabis, compliance, product knowledge, and sales
• Sample incentives (when available)
• Annual employee appreciation discounts on STIIIZY merchandise
• Paid holidays
• Employee discounts on top of already highly competitive prices
• Company-sponsored events and team-building activities

Equal Employment

• We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.