Receptionist

About the role

Receptionist at Staunton Post Acute & Rehabilitation in Staunton, Virginia. As the face of the facility, you will create a warm and welcoming environment for guests, provide exceptional customer service, and support administrative needs.

Responsibilities

• Greet visitors in an inviting and friendly manner, offer refreshments, and engage in friendly conversation
• Answer multiple-line telephone, direct callers to the appropriate person or department, and take accurate messages
• Escort visitors to resident rooms or other areas, provide information about the facility and services, and ensure compliance with rules
• Report suspicious activities
• Assist in orienting new associates
• Perform administrative support tasks: maintain files, operate office machines, order supplies as needed

Requirements

• Proven working experience in a relevant field
• Ability to work independently and stay motivated
• Customer service orientation with a friendly demeanor
• Strong prioritization and time management skills
• Professionalism coupled with speed and attention to detail
• Proficient in the English language