Receptionist

About The Job

Who We Are: Our practice is founded on a purpose driven commitment to delivering exceptional oral and maxillofacial care to every patient, blending advanced surgical techniques with modern technology to achieve outstanding outcomes. We are process focused, utilizing a structured, patient – centered environment that ensures quality, support and consistency for both adults and children. We are a growth seeking team, continuously integrating the latest advancements in oral surgery to provide superior care. Our approach is deeply humanitarian centered on compassionate teamwork and prioritizing the wellbeing and comfort of all who walk through our doors. Ultimately, we are missionaries in our dedication to serve the community, striving to make a meaningful, positive impact on the health and lives of our patients through every interaction and procedure.

Primary Responsibilities

• Patient Reception: Greet and check in patients, collect paperwork, and ensure all information is complete and accurate.
• Phone and Scheduling: Answer phone calls, schedule and confirm appointments, manage calendars for multiple providers and locations.
• Intake: Guide patients through electronic registration, insurance verification, consent forms and medical/dental history forms.
• Coordination: Communicate effectively with clinical and billing teams to ensure a smooth patient flow.
• Customer Service: Address any questions, concerns and special requests with professionalism and empathy.
• Records Management: Scan, file, and update patient records in the electronic health record system, maintaining strict confidentiality.
• Facility Support: Help keep the reception area and waiting room neat and welcoming.

Education

High school diploma or equivalent (Required).

Experience: Prior dental, or hospitality experience preferred, but we’re willing to train the right candidate!

Comfort with patient care, electronic scheduling systems, EMR/EHR, or dental/medical office software is a plus.

Other Details

• Competitive Salary.
• Full-time job.
• Locations: Must be able to travel to each location.
• 9911 Kennerly Rd. Ste E, St. Louis, MO 63128.
• 1155 E Gannon Dr., Festus, MO 63128.
• 456 N New Ballas Rd., Suite 249, Creve Coeur, MO 63141.