Receptionist

Core Job Functions

• Efficiently and effectively register patients in software system, with attention to detail, the customer experience, and data accuracy.
• Performs eligibility checks for upcoming patient appointments and procedures.
• Accurately input patient demographic and insurance information, and obtain current copies of HIPAA, consents, financial responsibility, insurance cards, collect co-pays and other payments, etc.
• Alert patients of network status.
• Effectively answer incoming calls. Manage and routes calls accordingly.
• Processes incoming and outgoing documents.
• Collections payments
• Provide administrative support to include but not limited to preparation of correspondence and completion of document requests per protocol, scanning of documents per protocol and timelines set within the department.
• Work with the clerical coordinators and front desk team as needed to maintain provider schedule and provide back-up scheduling.

Education

• High School Diploma - Preferred

Experience

• 1 Year Office Practice Setting - Required

Knowledge

• Knowledge of medical terminology - Preferred