Jobs · Administrative · Utah

Receptionist

Spaces. offices | co-working | meeting rooms. · Salt Lake City, UT · 1 mo ago
On-siteAdministrative$18.75/hrFull-time
We need to output HTML fragment HTML with sections: About the role? Actually posting includes description of role, responsibilities, etc. We need to decide sections: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". We must include only sections with real specific content. We have location info: "Community Associate Work Location - On-site (Not a Remote Position): 250 E 200 S Suite 1600 84111 Salt Lake City, Utah". This is location; could be part of a short paragraph. We have description: "The world of work is changing..." etc. That's about company, maybe "About the role" or "About the company". But we need to avoid repeating job title as heading. We can have heading "About the role" and then paragraph describing role and company. Then "Responsibilities": The "A typical day at IWG" paragraph enumerates duties. Could be turned into list items. Then "Requirements": The "About You" bullet list: good communicator, etc. Could be list. Then "Qualifications": maybe "Experience and confidence using MS Office..." etc. Could be part of requirements. But we need to avoid duplication. Let's parse content: - Intro: "The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way." That's about company and benefits. - "The opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business." That's role description. - "A typical day at IWG" then a narrative describing duties. - "About You We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)Happy taking ownership of problems and finding ways to solve themPositive, enthusiastic, and able to adapt to fast-changing situationsExperience and confidence using MS Office and other basic IT equipmentLegally eligible to work in the Country you are applying within and at least 18 years old" That's requirements/qualifications. - "What We Offer On top of a competitive total compensation package, you’ll enjoy: Work life balance (no standard nights/weekends)Generous paid time off plans (sick and vacation)11 Paid Company Holidays per calendar year (in addition to your PTO accrual)Competitive 401K Program, with a Company matchAffordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)A quarterly bonus plan program, plus an hourly rate of $18.75A bright and inspiring work environmentTraining and development opportunities aligned with great career path opportunitiesA professional workplace community (business casual attire required)" That's benefits and pay. - EEO statement at end: remove. We need to include Pay and Schedule sections only if posting actually states them. Pay: they mention "hourly rate of $18.75". That's pay. Schedule: they mention "Work life balance (no standard nights/weekends)" implies schedule but not explicit schedule like "Monday-Friday 9-5". Could we create Schedule section? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. They state pay (hourly rate). They state benefits (list). They do not explicitly state schedule (like "full-time", "part-time", "shifts"). They say "Work life balance (no standard nights/weekends)" which is more about benefits. I'd avoid Schedule section unless explicit. So we will have Benefits section (includes work life balance, PTO, holidays, 401k, health care, quarterly bonus, hourly rate? Actually hourly rate is pay, but we could include pay in Benefits? Better to have Pay section for hourly rate, and Benefits for other items. Since they explicitly state hourly rate, we can have Pay section. Thus sections: About the role (or About the position), Responsibilities, Requirements (or Qualifications), Benefits, Pay. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not repeat job title as heading. So we won't have heading "Community Associate". We'll use headings like "About the role", "Responsibilities", "Requirements", "Benefits", "Pay". We need to preserve all substantive information; do not invent or summarize away detail. So we need to include location info somewhere. Could be a short paragraph before sections: maybe a

    with location. We must remove boilerplate: EEO line, navigation, etc. We must not include application instructions. Now craft HTML. First, location: "Community Associate Work Location - On-site (Not a Remote Position): 250 E 200 S Suite 1600 84111 Salt Lake City, Utah". Could be a paragraph. Then intro paragraph about company: "The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way." Then role opportunity paragraph: "As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business." Then Responsibilities: we need to extract duties from "A typical day at IWG" narrative. Could break into list items: each sentence maybe a duty. Let's list: - Arrive a few minutes before center opens to ensure everything is ready and check that cleaners haven’t missed anything. - Assist customers with requests such as changed Wi-Fi code, package inquiries, directions to meeting rooms, setting up projectors, and finding coffee. - Connect incoming calls to other customers. - Ensure services are properly charged for accurate invoicing. - Sort mail and handle customer requests, including emailing customers about package arrivals. - Help customers with printing and invoices. - Address environmental concerns (e.g., office too hot) by opening tickets in service portal. - Organize next week’s networking event: plan and write e-invites, create, print, and put up posters. - Engage prospects, share details about the space, encourage them to join network and participate in events. - Ask groups to wrap up meetings, direct them to nearby restaurant for continued discussion. - Ensure center is tidy at end of day. We need to preserve all substantive information; we can keep as list. Then Requirements: from "About You" paragraph. Let's break: - Able to manage multiple tasks while providing customers with the best possible service. - Good communicator, with ability to build strong professional relationships and empathize with people’s needs (ideally 1+ years of customer service experience). - Happy taking ownership of problems and finding ways to solve them. - Positive, enthusiastic, and able to adapt to fast-changing situations. - Experience and confidence using MS Office and other basic IT equipment. - Legally eligible to work in the country you are applying within and at least 18 years old. We can make list. Benefits: from "What We Offer" paragraph. List: - Work life balance (no standard nights/weekends) - Generous paid time off plans (sick and vacation) - 11 Paid Company Holidays per calendar year (in addition to your PTO accrual) - Competitive 401K Program, with a Company match - Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well) - A quarterly bonus plan program - A bright and inspiring work environment - Training and development opportunities aligned with great career path opportunities - A professional workplace community (business casual attire required) Pay: hourly rate $18.75. We should also mention "competitive total compensation package" but we already have pay. Now produce HTML. We must not include any markdown fences. Just raw HTML. Let's construct:

    Community Associate Work Location - On-site (Not a Remote Position): 250 E 200 S Suite 1600 84111 Salt Lake City, Utah

    The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe! Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

    As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers…so that your customers can focus on running their business.

    Responsibilities

    • Arrive a few minutes before the center opens to ensure everything is ready and check that cleaners haven’t missed anything.
    • Assist customers with requests such as changed Wi‑Fi codes, package inquiries, directions to meeting rooms, setting up projectors, and finding coffee.
    • Connect incoming calls to other customers.
    • Ensure services are properly charged for accurate invoicing.
    • Sort mail and handle customer requests, including emailing customers about package arrivals.
    • Help customers with printing and invoices.
    • Address environmental concerns (e.g., office too hot) by opening tickets in the service portal.
    • Organize the next week’s networking event: plan and write e‑invites, create, print, and put up posters.
    • Engage prospects, share details about the space, encourage them to join the network and participate in upcoming events.
    • Ask groups to wrap up meetings, direct them to a nearby restaurant for continued discussion.
    • Ensure the center is tidy at the end of the day.

    Requirements

    • Able to manage multiple tasks while providing customers with the best possible service.
    • Good communicator, with the ability to build strong professional relationships and empathize with people’s needs (ideally 1+ years of customer service experience).
    • Happy taking ownership of problems and finding ways to solve them.
    • Positive, enthusiastic, and able to adapt to fast‑changing situations.
    • Experience and confidence using MS Office and other basic IT equipment.
    • Legally eligible to work in

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