Receptionist
Southern HealthCare Management · Zebulon, NC · 3 days ago
AdministrativePart-time
Discover stability, a family atmosphere, and exceptional care at Zebulon Rehabilitation Center—a Top-Rated Nursing Facility (U.S. News & World Report 2024–2026), 2025 Bronze Quality Award winner, and 2026 Silver Quality Award winner.
About Us
Zebulon Rehabilitation Center, located at 509 W Gannon Ave Zebulon, NC 27597, is a 60-bed skilled-nursing center offering in-patient residential care, short-term rehabilitation, and specialty services. Our property features private and semi-private rooms, landscaped grounds, 7-day-per-week admissions, a rehabilitation gym with up to 7-day-per-week therapy, and acceptance of a wide variety of insurance plans. We manage situations to create positive outcomes.
Why Choose Zebulon Rehabilitation Center?
- Award-winning care and a family-like atmosphere recognized for exceptional resident care and a welcoming, supportive work environment.
- Experienced leadership: managers with 30+ years of tenure known for kindness and dedication to a positive workplace.
- Stable, tenured team: long-standing nurses and leaders foster consistency, loyalty, and collaboration.
- Clean and efficient workplace: well-maintained environment with all necessary tools for effective work.
Responsibilities
- Exemplify organizational skills and customer service to manage the front desk in a long-term care and short-term rehabilitation/skilled-nursing center.
- Greet and check in visitors, family members, and vendors per center protocols; provide directions and maintain an updated directory.
- Manage the center’s main phone line, direct calls to appropriate contacts, and maintain office files and records.
- Assist job applicants with completing employment documents and ensure timely pickup for interviews by hiring managers.
Requirements
- High School Diploma or equivalent required.
- Prior receptionist, administrative support, or related office/customer-service experience a plus.
- Basic computer skills with ability to navigate Windows and internet programs.
- Strong customer-service skills and ability to multitask between phone, email, systems, and walk-ins.
Our Service Standards
- Sincere Appreciation… for everyone
- Hearing Needs… and responding quickly
- Caring Approach… in everything we do
- Managing Situations… for positive outcomes