Receptionist

About the Firm

Sorren is a top 50 national advisory firm that blends deep expertise with a human-first approach. We work with people, building lasting relationships and delivering strategic solutions in accounting, assurance, tax, advisory, and private client services. Our culture fosters collaboration, innovation, and professional growth, ensuring every team member has the support and opportunities to thrive. We offer a high-performing yet balanced work environment where career development and personal well-being go hand in hand.

About the Role

Team members support the firm by delivering timely, accurate work and maintaining clear communication. They take ownership of their development, seek feedback, and build strong relationships. By managing responsibilities effectively and aligning efforts with firm values, they establish a foundation for long-term success and growth. All team members are expected to excel in Relationships, Communication, Quality Service, Operational Excellence, and Innovation & Growth.

Responsibilities

• Create a positive and professional first impression for clients, guests, and team members, both in person and over the phone.
• Manage the front desk by greeting visitors, answering calls, and directing inquiries to the appropriate team members promptly and courteously.
• Maintain an organized and inviting reception area and conference rooms to ensure a professional and welcoming client experience.
• Coordinate incoming and outgoing mail, packages, and deliveries with accuracy and timeliness.
• Manage supplies, monitor inventory, and place orders to support smooth day-to-day office operations.
• Assist with scheduling, meeting coordination, and conference room preparation.
• Provide administrative support such as document preparation, scanning, and data entry to assist various departments.
• Support administrative and operations teams with general office coordination as needed.
• Uphold confidentiality and discretion when handling sensitive client or firm information.
• Contribute to a collaborative and positive office culture by being dependable, adaptable, and engaged in team success.
• Assist with coordination of firm events and office activities.
• Perform other duties and demonstrate flexibility in supporting firm priorities as assigned by leadership.

Requirements

• Previous experience in a receptionist, front desk, or administrative support role, ideally within a professional services environment such as accounting, legal, or consulting.
• Strong communication and interpersonal skills—both written and verbal.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and comfort with learning new software tools.
• Demonstrated reliability, discretion, and professionalism in handling sensitive information.
• A proactive and team-oriented mindset with a willingness to assist wherever needed.
• Ability to work beyond normal business hours if needed during major deadlines.

Benefits

• Generous paid time off
• Comprehensive medical, dental, and vision coverage, plus life and disability insurance
• 401(k) retirement savings plan
• Paid holidays, including a firmwide winter break (December 24 – January 1)
• Paid parental leave (available after one year of service)
• Mentorship and career development programs
• CPA exam support to help you succeed on the path to licensure
• Firm-sponsored events and spontaneous team activities
• Celebrations to mark milestones like the end of busy season and the holidays

Benefits are available to full-time employees regularly scheduled to work at least 30 hours per week.