Receptionist

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service — a level unmatched in the industry. As a national company, we offer a small-company feel and a cultural balance that’s hard to find. Your growth and development are top priorities, and you’ll be surrounded by talented individuals positioned to make a real difference.

About the role

This is an on-site position based out of our Des Moines, IA office. As the first point of contact for visitors, you’ll provide a welcoming environment and support daily operations.

Responsibilities

• Greet and log visitors in and out by following established risk and security policies and procedures; create visitor badges.
• Answer all incoming telephone calls quickly and courteously, routing them to the appropriate person and/or department.
• Function as mailroom backup, performing all daily mailroom duties and activities in a professional, accurate, and prompt manner.
• Think independently, provide self-direction, solve problems, and make informed, rational decisions.

Requirements

• Minimum one year of office experience.
• Telephone console experience helpful.
• Microsoft Office Suite, Easy Lobby, and Avigilon experience helpful.
• Professional communication skills — written, telephone, and internal.

Benefits

• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Flexible spending and health savings accounts.
• Life insurance and short- and long-term disability provided at no cost.
• Time away from work — PTO, VTO, paid parental leave, and company holidays.
• Educational assistance.

Pay

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.