Receptionist

Responsibilities

• Operate a multiline telephone system to answer incoming calls and direct callers to appropriate personnel or department.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer questions about the organization and provide callers with address, directions, and other information.
• Greet on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Monitor visitor access.
• Function as a notary public as needed.
• Prepare setup for monthly board meetings.
• Receive, sort, and route mail to appropriate personnel or department.
• Meter mail and deliver to post office as needed.
• Order beverages, make coffee, and check cleanliness of conference rooms.
• Perform other clerical duties as needed, such as filing, faxing, photocopying, and collating.
• Be familiar with all compliance regulations and policies applicable to this position and ensure compliance.

Requirements

• High school diploma or equivalent.
• One (1) year of experience working with customers.
• Ability to follow instructions.
• Experience working in a fast-paced environment with frequent interruptions.
• Excellent verbal communication skills.

Physical Requirements and Environmental Conditions

The physical requirements and environmental conditions of this position consist primarily of:

• Sustained standing and sitting.
• Frequent use of PC, including typing or sustained attention to monitor.
• Occasional lifting of basic office files or equipment up to 20 lbs.
• Normal office environment with comfortable internal temperatures and low-level noise.