Receptionist

Our associates celebrate lives. We celebrate our associates.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to the appropriate room
• Answers routine questions associated with services, products, and location directions
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain‑of‑custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed; may make coffee
• Maintains the guest‑waiting area, disposing of trash, replacing tissues, and straightening furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry, or printing

Minimum Requirements

• High School Diploma or equivalent
• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, and copier

Knowledge, Skills, and Abilities

• Working knowledge of the MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Demonstrated poise, tact, and diplomacy

Schedule

Ability to work a schedule that includes Saturday and/or Sunday and beyond standard business hours.

Location: Lubbock, TX 79407 (US)