Receptionist

Description

Scentsy is seeking an upbeat and friendly Receptionist to create and maintain a pleasant, welcoming atmosphere for visitors and answer phone calls. Key responsibilities include:

• Pleasantly serve visitors by greeting, welcoming, and directing them appropriately
• Confidently provide basic information such as company information, location, and contact details to visitors, callers, and employees
• Answer, screen, and forward phone calls
• Keep the lobby and reception area clean and tidy
• Place internal orders for display and maintain current marketing materials within the lobby area
• Process and track small employee programs (e.g., movie tickets, birthday orders, postage stamps, dry cleaning, companies' battery supply, etc.)
• Sort incoming mail by department and/or employee to ensure timely distribution and maintain postage meter for company usage
• Cook up tours of Scentsy’s campus by collaborating with multiple internal teams, managing calendar invites, collecting and organizing required paperwork, and notifying the kitchen to ensure a seamless guest experience
• Help maintain workplace security by checking people in, maintaining visitor logs, and issuing visitor badges when necessary
• Work closely with Security team regarding deliveries, safety, and customer service
• Schedule meeting rooms for employees and visitors
• Work with Legal to obtain Non-Disclosure Agreements (NDAs) for scheduled visitors, vendors, and tour groups
• Absorb and assist Human Resources and any other cross-functional teams with additional projects as needed

Requirements

• High school diploma or equivalent
• Experience working in a clerical position or office environment using computer programs is preferred
• Consistent and reliable attendance and timeliness
• Ability to adhere to a high standard of confidentiality
• Welcoming and friendly attitude with great customer service and communication skills
• Willingness to take on new tasks as requested
• Ability to operate general office machines (copier, fax, printer, label maker, postage, etc.)

Benefits

• Full-time (40 hours per week)
• Schedule: Mon-Fri, 8am to 5pm
• Some overtime may be required
• Occasionally work outside regular business hours based on event needs

Pay

• TBD

Schedule

• TBD