Receptionist

Position Summary

The Receptionist serves as the first point of contact for visitors, candidates, customers, patients, vendors, and business partners while providing administrative support across the organization.

Essential Functions

• Professionally greet visitors and create a professional first impression.
• Answer, screen, and route incoming phone calls.
• Manage visitor sign-in, badges and employee notifications.
• Receive, sort, and distribute incoming mail and packages.
• Prepare outgoing shipments (FedEx, UPS, USPS).
• Cooking and maintaining reception, conference rooms and common areas.
• Order and maintain office, kitchen, and breakroom supplies.
• Provide administrative support including filing, scanning, document preparation, spreadsheet updates, and data entry.
• Aid Human Resources with interview scheduling, onboarding logistics, and visitor coordination.
• Cooking and maintaining catering and logistics for meetings and employee events.
• Support onboarding activities and other special projects.
• Maintain confidentiality of employee and company information.
• Support special projects and other administrative duties as assigned.

Core Competencies

• Customer Focus
• Professionalism
• Communication
• Attention to Detail
• Organization and Time Management
• Initiative
• Teamwork
• Adaptability

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• Five or more years of receptionist or administrative experience preferred.
• Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams).
• Excellent customer service and communication skills.
• Strong organization and attention to detail.
• Ability to manage multiple priorities independently.
• Professionalism, discretion, and sound judgment.
• Experience in healthcare, manufacturing, or medical device industry preferred.

Physical Requirements

• Ability to sit or stand for extended periods.
• Frequently use a computer, telephone, and office equipment.
• Occasionally lift up to 25 pounds.

Success Measures

• Provide a consistently positive first impression for visitors and callers.
• Maintain timely and accurate handling of incoming calls and visitors.
• Ensure conference rooms and common areas are organized and meeting-ready.
• Maintain adequate office supply inventory.
• Support HR and Operations with timely completion of administrative tasks.
• Demonstrate professionalism, reliability, and confidentiality.

Benefits

• Competitive medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and company holidays.
• Educational assistance program.

About the Role

Collaborative, mission-driven culture focused on improving the lives of patients with peripheral neuropathy.

Schedule

N/A

Skills

N/A

Benefits

Competitive medical, dental, and vision insurance. 401(k) with company match. Paid time off and company holidays. Educational assistance program.