Receptionist
About the role
Your Experience Matters Rock Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist in our Rock Springs location, joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
More About Our Team Join our team of healthcare professionals at Rock Springs is a behavioral health hospital with the best care options for our patients. We are committed to providing personalized and high-quality healthcare in a friendly and welcoming environment.
Responsibilities
- Greets visitors and communicates with patients and providers.
- Coordinates work flow and complies records of office activities.
- Completes all aspects of check-in/check-out process.
- Enters and updates patient demographics and insurance information.
- Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
- Complete pre-appointment checklists and prepares accordingly.
- Places, answers, and directs phone calls and distributes messages.
- Including retrieval and distribution of answering service messages.
- Keeps office area neat and tidy.
- Monitors and maintains log of needed office supplies.
- Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
- Monitors and addresses all front office task buckets in a timely manner.
- Schedule referrals for patients to be seen by other physicians/specialists as ordered.
- Send all records needed and notify patient as needed.
- Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.