Receptionist

About the role

We are looking for a detail-oriented Receptionist to support daily front-desk operations for a busy motor vehicle office in North Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping the public, staying organized in a fast-paced setting, and handling a variety of customer-facing administrative tasks. The person in this role will serve as a key point of contact for visitors while ensuring paperwork, testing results, and service flow are managed accurately and efficiently.

Responsibilities

• Welcome visitors promptly and provide courteous assistance as they arrive for services.
• Review customer documents for completeness and direct individuals to the appropriate next step in the service process.
• Coordinate lobby traffic by monitoring and updating the queue system to maintain an orderly customer experience.
• Evaluate vision screening outcomes and record qualifying results accurately in the designated computer system.
• Support customers using self-service kiosks by answering questions and helping them complete transactions.
• Capture photographs for driver’s license processing while following established office procedures.
• Maintain accurate records and help ensure front-office tasks are completed in a timely manner.
• Work collaboratively with office staff to keep daily operations running smoothly during standard weekday business hours.

Requirements

• Prior experience in customer service, reception, or another public-facing administrative role.
• Ability to interact professionally and patiently with a high volume of customers.
• Comfortable reviewing paperwork carefully and entering information accurately into a computer system.
• Strong organizational skills with the ability to manage multiple tasks in a busy office environment.
• Confidence using basic office technology and assisting customers with kiosk-based services.
• Ability to handle photo capture responsibilities with attention to detail and professionalism.
• Previous experience working in a government or agency setting is preferred.
• Resume submission is required for consideration.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.