Receptionist

About the role

We are looking for an experienced Receptionist to serve as the first point of contact for employees, clients, and guests in our office. This contract opportunity with permanent potential is ideal for someone who brings strong front-desk experience, excellent communication skills, and a hospitality-driven approach to workplace support. The person in this role will help create a welcoming and well-organized environment while managing reception operations in a fast-paced corporate setting.

Responsibilities

• Welcome visitors, team members, and external guests courteously and ensure a positive arrival experience.
• Oversee daily front-desk operations and maintain an organized, presentation-ready reception area.
• Handle incoming calls through a multi-line switchboard and direct inquiries to the appropriate contacts.
• Enter, track, and coordinate service requests using the designated dispatch or ticketing platform.
• Assist with visitor navigation, answer workplace-related questions, and provide general on-site support.
• Manage guest access procedures, including badging and compliance with building security protocols.
• Monitor lobby and reception spaces to uphold cleanliness, order, and overall brand presentation.
• Support mail, package, and delivery coordination as needed throughout the workday.
• Work closely with internal workplace and service teams to deliver a smooth and consistent guest experience.
• Begin supporting reception coverage while phone system access and equipment setup are being completed during onboarding.

Requirements

• At least 2 years of experience in reception, hospitality, customer service, or a similar front-facing role.
• Hands-on experience operating a multi-line phone system or switchboard is required.
• Strong verbal communication skills with the ability to interact confidently with executives and high-profile visitors.
• Detail-oriented demeanor and presentation suited to a visible corporate front-desk environment.
• Ability to stay composed, organized, and effective while managing competing priorities in a busy setting.
• Proficiency with Microsoft Office Suite, especially Outlook, Word, and Excel.
• Demonstrated ability to work independently while maintaining a high level of service and attention to detail.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.