Receptionist

About the role

Rimland is a premier social service agency that supports adults with developmental disabilities. We have been saying “welcome home” to individuals with autism for more than 45 years. We provide a safe environment in which individuals can grow and engage with the world. Our approach is unique, and our care is excellent.

Responsibilities

• Staff our reception desk during normal business hours using excellent customer relation skills with all callers
• Staff the Reception Area by remaining there at all times to answer the front door, take in all incoming mail, prepare and post outgoing mail, coordinate paper flow in and out of front area, and file and record incoming checks
• Check the general voicemail box at the beginning of each day and distribute written messages to the appropriate party’s mailboxes
• Obtain and maintain full knowledge of all office equipment including the phone system, fax machines, copy machines, and postage meter
• Ensure proper building entrance and exit procedures for visitors
• Guide all applicants and visitors to designated meeting areas as they arrive and notify the appropriate person of their arrival
• Provide full-time administrative support to the administrative staff on a day-to-day basis, including typing of inter-office memoranda, letters, internal meeting notes, and reports
• Collect and copy required documentation from applicants including: passport or social security card and drivers’ license, high school diploma, and any previous training certifications
• Maintain Applicant Sign-in Log, Vehicle Key Log, and Gas Card Log
• Assist the Executive Director on all public relations and fund-raising efforts of the organization
• On a weekly basis, call the Link cards and complete the grocery spreadsheet
• Complete daily data entry for client attendance

Qualifications

• Pass: A fingerprint criminal background check
• Pass: A child abuse and neglect check
• Pass: A drug screen
• Provide: An original document (no photocopies) showing high school completion or high school equivalency
• College degree
• Microsoft Office experience (1+ year)
• Customer service experience (1+ year)

Benefits

• Generous paid leave (104 hours in your first year)
• Insurance (group health and life, after 90 days of employment)
• 401(k) retirement plan (eligible after 1 year)
• Paid training (First Aid, CPR, AED, CPI, and more)
• A monthly personal fitness stipend

Schedule

Monday – Friday, 8AM - 4PM

Pay

Base rate: $21/hour

Benefits

• Generous paid leave (104 hours in your first year)
• Insurance (group health and life, after 90 days of employment)
• 401(k) retirement plan (eligible after 1 year)
• Paid training (First Aid, CPR, AED, CPI, and more)
• A monthly personal fitness stipend

Preferred Qualifications

• College degree
• Microsoft Office experience (1+ year)
• Customer service experience (1+ year)

Requirements

• Pass: A fingerprint criminal background check
• Pass: A child abuse and neglect check
• Pass: A drug screen
• Provide: An original document (no photocopies) showing high school completion or high school equivalency

Equal Opportunity Employer

Rimland is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender expression, age, national origin, disability status, marital status, military status, protected veteran status, or any other characteristic protected by law.