Receptionist

Responsibilities

• Helps prepare patient charts for the clinic, including insurance checks, obtaining authorizations, verifying results are on file when required, and confirming scheduling is appropriate for the clinic.
• Creates a welcoming atmosphere by greeting visitors and patients at the clinic.
• Checks in and checks out patients in a timely, friendly manner.
• Manages a multiline telephone system efficiently and politely, minimizing hold time.
• Schedules testing and procedures for patients as necessary.
• Comforts patients by answering any questions they may have within the scope of their role.
• Expedites patient processing by having them fill out forms and assisting when needed.
• Obtains patient identification and insurance information and enters it into the electronic health record.
• Maintains patient accounts by verifying insurance information and coordinating with relevant organizations for payment and referral requirements.
• Keeps doctors, nurses, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays.
• Protects patients’ right to confidentiality; it is mandatory to have familiarity with HIPAA.
• Affixes to other administrative tasks, such as data entry, copying, filing, etc.
• Willing to train.
• Works well with the elderly.

Qualifications

• Medical office experience is preferred.
• Medical insurance experience is preferred.
• Potentia customer service skills.
• Pleasant phone demeanor with the ability to manage calls efficiently.
• Understanding of basic healthcare terminology.
• Ability to work well with others.
• Works well with elders.
• Excellent Verbal and written communication skills.
• Must be able to multitask effectively; critical time management skills necessary.
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike with poise and proper etiquette.
• Providing training to both new and experienced colleagues is mandatory.
• Computer skills required: working knowledge of Microsoft Office Suite mandatory, and must type 30+ wpm.

Compensation

$17 - $21/hour

About Retina Consultants of South Carolina

Benefits:

• Paid Time Off + Holidays
• Medical Insurance
• Vision, Dental
• 401(k)
• Life Insurance