Receptionist at Reputable Company

Reputable Company is seeking a professional, friendly, and well-organized Receptionist to serve as the first point of contact for our clients, visitors, and business partners in Tarkwa, Ghana.

Responsibilities

• Welcome and attend to clients, visitors, and guests in a professional manner.
• Answer, screen, and direct incoming telephone calls.
• Receive and respond to customer inquiries and provide appropriate information.
• Manage incoming and outgoing correspondence, emails, and documents.
• Schedule appointments and coordinate meetings when required.
• Maintain an organized reception area and ensure a professional company image.
• Record and manage visitor information and telephone messages.
• Receive and distribute documents, parcels, and other deliveries.
• Assist with basic administrative and clerical duties.
• Maintain proper records and filing systems.
• Support other departments with administrative tasks when necessary.
• Handle customer complaints and direct them to the appropriate department.
• Perform other duties assigned by management.

Requirements

• Minimum HND in Business Administration, Secretarial Studies, Hospitality, or a related field.
• 1–2 years of experience in a receptionist, front-desk, or customer service role.
• Excellent verbal and written communication skills.
• Good knowledge of Microsoft Word, Excel, email, and basic office applications.
• Pleasant personality with excellent customer service skills.
• Well-groomed, professional, punctual, and dependable.
• Strong organizational and interpersonal skills.
• Ability to multitask and work under pressure.
• Ability to maintain confidentiality and handle information professionally.
• Previous experience in a construction, manufacturing, or roofing company will be an advantage.

Job type: Full-Time