Receptionist

About the role

At RegalCare at Holyoke, we are committed to providing the best possible medical care in a comfortable and home-like setting. As a Receptionist, you will be the first point of contact for our patients and visitors, providing a warm and welcoming atmosphere.

Responsibilities

• Greet patients, visitors, and staff members in a friendly and professional manner
• Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries
• Maintain accurate and up-to-date records and reports
• Perform administrative tasks, such as data entry and filing
• Provide exceptional customer service, ensuring that patients and visitors feel valued and supported
• Assist with special projects and tasks as needed
• Collaborate with other departments to ensure effective communication and coordination

Requirements

• High school diploma or equivalent required
• 0-1 year of experience in a similar role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with accuracy and attention to detail
• Strong organizational and time management skills
• Familiarity with medical terminology and scheduling software (training provided)