Receptionist

About the role

LOTS of growth opportunity in a stable & beautiful work environment.

Responsibilities

• Answer and transfer all incoming calls in a courteous and professional manner, providing information, direction, and assistance to residents, staff, guests, and vendors.
• Perform a variety of clerical duties as assigned.
• Exhibit sincere interest and provide quality service to residents, families, and guests.
• Handle incoming inquiries professionally and efficiently welcome residents and guests.
• Greet all visitors warmly and professionally.
• Demonstrate courteous telephone handling, appropriate nonverbal body language, and proper verbiage.
• Maintain an organized reception area.
• Log and distribute incoming parcels, floral deliveries, and medication deliveries promptly.
• Handle requests for guest room reservations from residents and other departments efficiently.
• Assist residents with general office duties such as faxing, copying, etc.
• Interact professionally with staff regarding transportation schedules, accounting reports, employment applications, and other needs.
• Communicate with other departments to coordinate services (repairs, maintenance, medication, etc.) that assist residents.
• Perform other duties as assigned by supervisor.

Requirements

• Ability to multitask, work on projects while answering phone and greeting visitors.
• Display a friendly, courteous, and helpful attitude toward