Receptionist

About the role

Ravenwood Health is hiring a Full Time Receptionist to join our growing team! If you are passionate about making a positive impact, thrive in a supportive and dynamic environment, and value work-life balance, we want to hear from you!

Benefits

• Competitive Salary: We offer a salary package that reflects your skills, experience, and contributions.
• Generous Time Off: Enjoy 2 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year.
• Comprehensive Benefits: Access to comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones, with 3 options available to support our employees wellbeing.
• Employee Assistance Program: Your well-being is a priority to us, and we want to provide the best mental health and overall well-being support for all areas of life including financial consultations, legal referrals and medical advocacy support for you and your family.
• Supportive Environment: Receive supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed.

Job Duties

• Greet clients and direct them appropriately.
• Answer a multi-line phone system.
• Verify clients' demographic and insurance information.
• Collect copays, deductibles, and balances at the time of visit.
• Collaborate with other departments.
• Function as an arm of the billing team.
• Work with the billing coordinator on process improvement.
• Travel and perform job duties at other practice sites as necessary.

Knowledge, Skills & Abilities

• A High School Diploma or equivalent required.
• Prior experience working in a front office preferred but not required.
• Previous experience with a multi-line phone system.
• Ability to work in a fast-paced environment and communicate effectively.
• A general enjoyment of working with clients and providing exceptional customer service.

About Ravenwood Health

If you are passionate about making a positive impact, thrive in a supportive and dynamic environment, and value work-life balance, we want to hear from you! Join us in our mission to create meaningful change and build a brighter future together. Ravenwood Health is a private nonprofit and trauma informed agency. We strive to provide a safe and compassionate community and work environment that supports and respects the unique journey of each person's professional goals.

EEO Statement

Ravenwood Health is firmly committed to prohibiting discrimination based on the basis of race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health.